Privacy Notice

• Account & contact data — name, email address, and login credentials.
• Inquiry & trip data — destinations, dates, party size, budget, preferences, and any notes you share when requesting an itinerary or contacting us.
• Support communications — messages you send us.
• Usage & technical data — device identifiers, IP address, browser type, and usage/telemetry about how you interact with the Service.

• Account creation and providing the Service (delivering your itineraries) — to perform our contract with you.
• Customer support — to respond to your inquiries — legitimate interests / contract performance.
• Security and fraud prevention — legitimate interests and legal obligation.
• Product improvement and analytics — legitimate interests.
• Marketing (e.g. newsletters) — only where you have consented; you can opt out at any time.

Payment and billing data is collected and processed directly by Stripe (see below), not by us.

• Service providers / subprocessors — hosting, database, email delivery, and analytics providers who process data on our behalf.
• Stripe — our payment provider, for processing payments, billing, tax compliance, and invoicing.
• Professional advisers — such as legal and accounting advisers, where necessary.
• Authorities — where required by law or to protect our legal rights.

We keep your personal data only for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

Where your personal data is transferred outside your country (including outside the UK/EEA), we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data, to data portability, and to withdraw consent. Where the GDPR applies, you also have the right to lodge a complaint with a supervisory authority, and we aim to respond to requests within one month. To exercise any of these rights, contact us at bee@beelinejourneys.com.

We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your personal data against unauthorised access, loss, or misuse.

We use essential cookies to operate the Service (for example, to keep you logged in) and may use analytics cookies to understand usage. You can manage cookie preferences through your browser settings; disabling essential cookies may affect how the Service works.

Questions about this Privacy Notice or your data? Email us at bee@beelinejourneys.com.